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Answers about working with a Canadian travel agent

FAQ

Frequently asked questions

Everything you need to know about working with Lisa.

What does a travel advisor do?

A travel advisor plans and coordinates your whole trip — flights, hotels or resorts, cruises, transfers, insurance and activities — and advocates for you with suppliers before, during and after you travel. You get their expertise, perks you often can't access alone, and a real person to reach if a flight changes or something goes wrong.

Expertise & guidance

With Lisa
Personal, 20+ years
Booking online alone
You research it yourself

Perks & upgrades

With Lisa
Often included via the network
Booking online alone
Rarely

Support during travel

With Lisa
You call Lisa
Booking online alone
Supplier hold lines

If a flight changes

With Lisa
Lisa helps you rebook
Booking online alone
You handle it

Cost to you

With Lisa
Usually no extra
Booking online alone
The same or more

When should you use a travel advisor?

Best for trips that matter or have several moving parts: all-inclusive vacations, cruises, destination weddings, honeymoons, group or family travel, and custom itineraries. For a single simple hotel night, booking yourself is fine — but once there's money, complexity or stakes involved, an advisor saves you time, money and peace of mind.

FAQ

Your questions, answered

Prefer to talk? Call Lisa directly.

514-892-5472

Usually not. Most vacation packages, cruises and resorts are commissioned by the supplier at no extra cost to you, and you often get added perks, upgrades and better protection. Lisa is always transparent about any planning or service fee up front.