Question 1

How quickly will Lisa get back to me?

Accepted Answer

Lisa personally replies to most messages within one business day, often the same day. If your trip is time-sensitive, call 514-892-5472 for the fastest response.

Question 2

What's the best way to reach Lisa?

Accepted Answer

Call or text 514-892-5472, email lisa@lisatraveldesign.com, or fill out the form on this page. For a detailed trip, the form or a quick call works best.

Question 3

Is the first consultation free?

Accepted Answer

Yes. Reaching out, getting a quote and your initial planning conversation are always free — you only pay for travel you choose to book, plus any service fee discussed clearly up front.

Question 4

What should I include in my message?

Accepted Answer

A few lines help Lisa help you faster: where you'd like to go (or that you're open to ideas), rough dates, how many are travelling, and a ballpark budget. Don't worry if you're not sure yet — that's what the conversation is for.

Question 5

Do you meet clients in person?

Accepted Answer

Yes — Lisa meets clients around Montreal, Laval, Longueuil, the South Shore and Quebec City, and works by phone, email and video with travellers across Canada.

Question 6

What languages do you work in?

Accepted Answer

Lisa serves clients fully in both English and French.

Question 7

What happens after I send the form?

Accepted Answer

You'll get a confirmation, your request lands in Lisa's system, and she follows up personally to start planning — usually within one business day.

Question 8

I'm travelling now and need help — what do I do?

Accepted Answer

If you're already on a trip Lisa booked, call 514-892-5472 right away so she can assist. Having a real person to reach during travel is exactly why clients book with an advisor.

Let's talk about your next trip

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Contact questions, answered